m-Power: Global mobile solutions

Inventory Management

AssetTrack from m-Power enables your field staff to plot the position of any asset in the field and record the position as a GPS co-ordinate.

The position of the asset can then be plotted onto a dynamic map display in the control room, so that you can always see where that piece of equipment is.

AssetTrack can be provided as a stand alone product or can be incorporated in any of our applications for enhanced functionality.

Building & Construction

BuildingServices from m-Power allows everyone on the project team, from the Architect to the sub-contractors, to share information.

In fact anyone on the project team who has been issued with a handheld device will be able to send and receive instructions in ‘real time’.  It will help all contractors to work together confident in the knowledge that they are working to the most up-to-date change orders.

Field Service

ServiceEvent from m-Power will lower costs and increase efficiencies to meet today’s stringent demands of customer service.

ServiceEvent enables your organisation to meet these demands head on, by improving the information going out to the field, and tracking the events in the field, in real time.

Are your field-service employees calling your office staff all day long?

Are your office staff calling your field-service employees all day long?

Research carried out by PMP Research and focusing on 600 large European companies has shown that….

30% of the time your office staff spends is "wasted" providing information to your field service employees…. Not to mention that a telephone call ties up two people!

Does the CORRECT information ALWAYS get passed to and from the field?

Are you always behind in invoicing hours and parts?

Do you ALWAYS invoice for ALL hours and parts?

Do job tickets go missing?

Do you ALWAYS have the right information to manage your parts usage and warranty returns?

Are the service vans chaotic warehouses on wheels?

Do you ALWAYS know where you field engineers are and what they are doing?

With the m-Power ServiceEvent solution, your field service employees can access the same information (and more) in just a few clicks without disturbing your office staff.

With the m-Power ServiceEvent solution, your office staff can allocate jobs to field-service employees and track their progress without the cost of a lengthy telephone call.

m-Power ServiceEvent will put the right information, into the right hands, at the right time. ServiceEvent will help to improve your teamwork, increase your profitability and revolutionise your service capabilities.

Office on the move

"Within two years business professionals will spend 42% of their day working out of the office."*

(* source - research carried out by Economist Intelligence Unit on behalf of Intel, May 2004)

“According to global market analysts, up to 60% of work is performed via email”

“In business today there is one constant - the need to keep informed and updated”

Groupware from m-Power is an easy to use, secure and reliable method of extending the functionality of corporate e-mail servers to mobile workers using handheld devices and ‘always on’ GPRS.

With both Exchange and Lotus Notes and Exchange 2003 Mobile 5 fully supported m-Power Groupware allows you to harness the power of mobile computing without any of the technical challenges.

With GroupWare from m-Power you really can be in even when you are out.

Health Care

HealthAware from m-Power uses handheld devices to provide and collect information in the field, to enable management and supervisory staff to be more efficient. Staff who visit Service Users no longer have to make a costly return to the office every time they need that important file.

Whether you simply need “real time” proof of attendance at a service user’s home, or whether you need a fully integrated mobile solution to provide up-to-date information about healthcare needs and the healthcare services provided, HealthAware from m-Power can help.

Do your team still conduct Service User Assessments on paper?

Do your team spend a good deal of their time in the office filling out forms as a result of their visits?

Would it be more productive if your team were visiting and talking to Service Users instead of sitting in the office?

Would it be more productive if your team could receive appointments while they are away from the office?

m-Power HealthAware has been designed to harness modern technology with a common sense approach, allowing non-technical staff to benefit from the advantages of mobile technology.

HealthAware safeguards the confidentially of all data using the latest data encryption technology. Using HealthAware eliminates the risk of loosing confidential paper files during visits.

HealthAware will put the right information into the right hands at the right time, saving your team endless trips back to the office, allowing them to concentrate on their core activity – looking after service users.

Vulnerable and Remote Workers

LoneWorker from m-Power can be provided as a stand alone product to protect your vulnerable staff,or can be incorporated in any of our applications for added peace of mind and security.  LoneWorker is a powerful tool that will give your remote workers peace of mind and allow you to fulfil your duty of care as an employer and meet your Health & Safety obligations

LoneWorker can be set to allow you to monitor the welfare of your field staff, and at the same time allow your remote worker to issue a distress call via the easy to access ‘panic button’ built into the application.

The distress call can be diverted to any number of recipients, who might include; the emergency services, internal security or senior management. The information is then sent back to the control room in ‘real time’ and the appropriate action is taken.

With Health & Safety regulations and staff welfare of paramount importance in business today, LoneWorker from m-Power is a must for remote workers.

Sales & Marketing

SalesPro from m-Power will give your field sales team instant access to critical customer and opportunity information such as product availability, order status, competitive and promotional data and other critical information.

Your field sales team can quickly access key product, pricing, and service information to answer customer questions immediately.

SalesPro will allow your field sales team to complete order forms and send them back to the office in ‘real time’, speeding up the sales and invoicing cycle and improving customer satisfaction.

Your office sales support and management team will have instant access to activity carried out in the field, such as order details and POD’s and will be able to turn around sales and invoicing speedily without waiting for calls or paperwork.

And the powerful combination of m-Power SalesPro and
m-Power Groupware means your field sales team is out of the office making more sales.

Security

In today’s security market, where meeting SLA’s have become paramount, SecurityServe from m-Power has been developed specifically for the security industry, to help you meet those vital customer requirements.

SecurityServe will not only allow you to monitor that your patrol personnel are where they should be, when they should be, it will also create an audit trail to meet your SLA’s.

You can plan and conduct installation works and PM visits with ease, organise emergency call-outs immediately providing the response engineer with accurate and complete information, and receive fast delivery and POD of services and products, improving communication and accurately reporting events.

On the device the application will manage & guide each patrol officer through the contracted patrol.

With the m-Power SecurityServe solution, your office staff can allocate routes to your patrol officers and track their progress without the cost of a lengthy telephone call.

m-Power SercurityServe will put the right information, into the right hands, at the right time. SecurityServe will help to improve your teamwork, increase your profitability and revolutionise your service capabilities.

Surveyors and Consultants

SurveyExpert from m-Power will help surveyors to work more efficiently and reduce job time, from day one.

SurveyExpert from m-Power allows surveyors and auditors to either plan their schedule months in advance, or collect their jobs on a daily basis. When on-site, the surveyor collects all of the required survey data on their handheld device.

The powerful synchronisation and report writing applications provided by the m-Power server and DatabaseManager automatically populates a report template, and inserts the collected data into the back-end database, thereby reducing the job time cycle down (survey to report) from weeks to hours.

SurveyExpert is highly configurable to cater for individual surveyors requiring different types of audits.

SurveyExpert from m-Power will allow you to conduct more surveys and deliver the survey report in a fast, secure and efficient manner, thereby helping you to increase profits and improve service delivery.

Facilities Management

EstateManager from m-Power will lower costs and increase efficiencies by allowing surveyors and consultants to collect and report on information in real-time.

EstateManager enables your organisation to meet the challenges of managing buildings, business parks, industrial estates, shopping centres and town centres head on, by improving the information going out to the field, and tracking the events in the field, in real time.

Facilities Management, Estate Management and outsourcing is an exciting fast moving world. The challenges of providing the correct work instructions and accurate reporting to and from the field require the precise, timely and totally accurate transfer of information from the office, to the field and often onward to the customer and sub-contractors.

With the m-Power EstateManager solution, your surveyors and consultants can access the same information (and more) in just a few clicks without disturbing your office staff.

With the m-Power EstateManager solution, your office staff can allocate jobs to field based employees and sub-contractors and track their progress without the cost of a lengthy telephone call, or delays in the transfer of paperwork.

m-Power EstateManager will put the right information, into the right hands, at the right time. EstateManager will help to improve your teamwork, increase your profitability and revolutionise your service capabilities.

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specialist mobile data solutions